Video consultations via a secure link can be set up very simply.
Note: to use this tool you must be using Chrome or Firefox browsers.
To start a call:
1. Open patient request and select the 'video call' icon
2. Confirm that the correct patient is being called and select 'Send video request.'
3. The thread will update to advise that you are now waiting for the patient to accept the call
4. When the patient accepts the call, the thread will update, click 'Video Call':
5. You will now be connected to the Video call with the patient, to end the call, select the red telephone icon:
The patient will see the following:
