Demand and workload (6)

Does this increase the number of patients seen face to face per day or is there the same workload but delivered differently?

Modified on Tue, 22 Aug, 2023 at 2:49 PM
Do you limit the number of contacts or the time of day that patients can access online triage? Do I have to monitor the system 8-6.30?

Modified on Thu, 24 Aug, 2023 at 12:38 PM
We have a practice where the GPs are not keen on a triage process. It is felt that the workload would increase with this option. This is effectively online access to triage is it not?

Modified on Thu, 24 Aug, 2023 at 2:46 PM
If it doesn’t divert patients away what are the other advantages to the practice, GP, patient?

Modified on Thu, 24 Aug, 2023 at 2:47 PM
Is this a 24-hour 7 day a week service?

Modified on Thu, 24 Aug, 2023 at 2:47 PM
It's difficult for us to align part-time GP resources to the predicted demand, especially as they need time for admin and follow-up work. Do you have any tips?

Modified on Thu, 24 Aug, 2023 at 2:48 PM